Welcome to anchorlynx.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Financial Data: includes payment card details.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Usage Data: includes information about how you use our website, products and services.
- Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and deliver your order including: managing payments, fees and charges, and collecting and recovering money owed to us.
- To manage our relationship with you which will include: notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
3. Disclosure of Your Personal Data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 2 above.
- Third-Party Service Providers: We may share your data with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
5. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request the transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
6. Changes to the Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.
7. Refund Policy
We offer a 60-day money-back guarantee on purchases. You may request a refund within 60 days of your purchase for any reason. Once a refund is processed, any associated licenses, accounts, or access rights will be revoked. Products marked as non-refundable at the time of purchase are not eligible for refund.
7. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: [email protected]
Address: 38 Rutherwick Rise Coulsdon Surrey